Frequently asked questions

Call (941) 529-7118 during business hours or email megan@boedeckercounselingservices.com to schedule a free 15-minute consultation. You are also welcome to call or email with general questions. Please do not include sensitive health information in voicemail or standard email.

To book an appointment online, select “Schedule an Appointment” on this website. The link takes you to Headway, a separately operated platform the practice uses for appointment scheduling, client intake, and client access.

Yes. We offer convenient, confidential online counseling to individuals, couples, and families throughout Florida, helping you access compassionate, personalized care from the comfort of your own space.

During a consultation, you can talk about whether telehealth is a good fit for your needs.

Telehealth counseling means meeting with your counselor remotely instead of in an office, so you can take part from a private space of your choosing anywhere in Florida. The conversation and the work you do together are the same kind of collaborative counseling you would expect in person.

To begin, call or email the practice to schedule a free 15-minute consultation. A consultation is a chance to share what you are looking for, ask questions, and decide together whether working together feels like a good fit. Appointment scheduling, intake, and client access take place through Headway, a separately operated platform.

Most people use a computer, tablet, or smartphone with a reliable internet connection, in a quiet, private place where they can speak openly without being overheard. Headphones can add privacy.

If you have practical questions about how sessions are joined, you are welcome to ask them during your consultation.

Research suggests that, for many people and for many common concerns such as anxiety and depression, counseling provided by telehealth can be helpful, with results that are often similar to in-person counseling.

That does not mean it is the best fit for every person or every situation. Your needs, preferences, and circumstances matter, and a consultation is a good place to talk about whether online counseling makes sense for you.

The practice currently offers telehealth counseling to clients throughout Florida, subject to clinical appropriateness and licensing requirements.

Counselors are licensed by state, so where you are physically located during each session matters. If you live outside Florida, or expect to be outside Florida for sessions, please ask about it during your consultation before scheduling.

If you are traveling within Florida, you may be able to attend from any private place with a reliable internet connection.

If you will be outside Florida at the time of a session, please talk with your counselor beforehand. Whether a session can take place depends on licensing rules for where you are located, and a session may need to be rescheduled.

What you share in counseling is kept confidential, within limits your counselor can explain, in the same way as in-person counseling. Appointment scheduling, intake, and client access take place through Headway, a separately operated platform with its own privacy practices. This website does not collect health information.

Privacy also depends on where you are. Choosing a private space, using headphones, and using your own device and network when possible can help. If you have questions about how sessions are conducted, you are welcome to ask during your consultation.

Yes. Couples Counseling is one of the practice’s areas of focus, and like all sessions it currently takes place by telehealth.

During a consultation, you and your partner can talk about how online sessions would work for both of you, including where each of you would join from.

Not at this time. In-person counseling starts in December 2026. Our new office is at Palmer Office Executive Suites, 8586 Potter Park Drive, Suite 101, Sarasota, FL 34238, serving the Sarasota area, including Osprey, Venice, Palmer Ranch, Nokomis, and Siesta Key.

Until it opens, all sessions take place by telehealth.

The practice works with clients aged 14 and older, including individuals, couples, and families.

The practice currently accepts Aetna, Cigna, Curative, Ascension, and Carelon Behavioral Health. Additional insurance participation may be added in the future.

Coverage depends on your specific plan and is not guaranteed. Please contact your insurance company to verify your mental-health benefits, including any copay, coinsurance, or deductible.

Self-pay rates are $140 per individual session and $160 per couples or family session. HSA and FSA payments are accepted. Sliding-scale rates are not offered.

A standard counseling session lasts about 45 minutes, typically between 38 and 52 minutes. That leaves time to check in, focus on what matters most to you that day, and close the session without feeling rushed.

If you pay for counseling yourself instead of using insurance, you have the right to a Good Faith Estimate: a written estimate of the expected cost of your counseling. If you schedule at least 3 business days ahead, you receive it in writing within 1 to 3 business days after scheduling. You can also ask for one before you schedule, and you receive it within 3 business days.

If a bill is at least $400 more than your Good Faith Estimate, you can dispute it. To ask for one, call or email the practice. The full notice is in the “Your right to a Good Faith Estimate” section of the Insurance & Fees page.

A superbill is a detailed receipt you can submit to your insurance company to request out-of-network reimbursement. Superbills are available on request.

A superbill does not guarantee reimbursement — that decision is made by your insurance company. The practice does not submit out-of-network claims on your behalf.

Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Your first late cancellation or missed appointment is eligible for a one-time courtesy waiver. After that waiver, cancellations with less than 24 hours’ notice and missed appointments without prior notice will incur a $50 fee.

Boedecker Counseling Services does not provide medical services, psychiatric evaluations, or medication management. However, we understand that comprehensive mental health care may involve multiple professionals. When appropriate, we can help connect you with local providers who specialize in psychiatric evaluation, medication management, and other medical services.

The practice does not provide court evaluations, disability evaluations, or emotional support animal (ESA) letters.

If you are unsure whether the practice is a good fit for your needs, you are welcome to request a consultation.

Yes. You are welcome to email megan@boedeckercounselingservices.com with general questions, scheduling inquiries, or to request a consultation. To protect your privacy, please do not include medical information, mental health concerns, treatment details, or other sensitive personal information in standard email. You may also schedule an appointment using our secure online scheduling link.

No. Visiting this website, sending an email, leaving a voicemail, or submitting a consultation request does not establish a counselor-client relationship and does not guarantee services.

This practice does not provide emergency or 24-hour crisis services. If you are in immediate danger, call 911 or go to the nearest emergency department.

If you are experiencing a mental-health crisis in the United States, you can call or text 988 to reach the 988 Suicide & Crisis Lifeline at any time.